Will UA refund "close in" fees on award tix booked for "emergencies"?

Discussion in 'United Airlines | MileagePlus' started by jfhscott, Dec 11, 2012.  |  Print Topic

  1. jfhscott
    Original Member

    jfhscott Silver Member

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    I don't know what the status of bereavement fares is these days, but I'm trying to deploy some miles to get a friend to a funeral of a close family member of his.

    Upon proper documentation (last name of my friend and decedent are the same, and obscure), does UA refund such fees?
  2. webdes03

    webdes03 Gold Member

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    In the pre-merger days, CO was very helpful for us when we had to get a family member to the UK due to a death. They waived change fees and re-fared the ITN to a bereavement fare. That was a couple years ago, but I was surprised how helpful they were (and I had no status at the time).

    I'd like to think they'd be flexible. Call to the MP desk should help.
    jfhscott likes this.

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