Will These Four Wishes of United Airlines Come True? That Depends…

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    “It’s hard to say whether new management will see that United has some warts. Record profits can have a way of distracting from hard work. And, United has made some strides on being a leaner, more profitable airline. The tough part about that is most of those changes have come at the expense of the customer.” Ed Pizzarello of Pizza in Motion is a businessman and entrepreneur; so when I saw the title My Wish List For The New United Airlines CEO for this article, I knew that it was not going to be another one of those “Give me back the elite benefits you took away from me” or “I want more free upgrades” article. There are four wishes he expresses which — in my opinion — are critical to the success of a commercial airline business... The post Will These Four Wishes of United Airlines Come True? That Depends… appeared first on The Gate.

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