Wifi now live on the 737s, too!

Discussion in 'United Airlines | MileagePlus' started by Wandering Aramean, Feb 26, 2014.  |  Print Topic

  1. Wandering Aramean
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    Wandering Aramean Gold Member

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    The LiveTV-based wifi solution for the 737s is now live on a small number of aircraft. We've known that the hardware was being installed since last October/November but the system wasn't activated for customer use. As of last week some of those aircraft finally went into service. United has confirmed this.

    No word yet on:
    • Pricing
    • Performance
    • Which aircraft are active

    But it is definitely online. Hopefully some reports will trickle in and we can aggregate useful data.

    http://blog.wandr.me/2014/02/united-airlines-quietly-activates-livetv-powered-wifi-on-some-737s/
    http://www.engadget.com/2014/02/26/united-satellite-wifi/
    http://www.runwaygirlnetwork.com/20...pand-ka-internet-beyond-initial-fleet-viasat/
     
  2. ssullivan
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    ssullivan Gold Member

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    Awesome - I knew it had to be close. A few weeks ago I was seated in 1E on a 739 that had a new Wi-Fi control panel in the bank bank of switches above the door 1L flight attendant seat. I could see a green power light that was illuminated on it, and during the flight, green lights for Wi-Fi and the satellite connection were on as well. However, none of my electronic devices could see the United Wi-Fi SSID, or any other available SSIDs.

    I've got two 737 flights coming up Friday and will definitely look for Wi-Fi on both of them.
     
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  3. Wandering Aramean
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    Doesn't seem that UA has updated the install progress page (for more than 3 weeks now) and that 737 you're talking about doesn't show an updated status on the in-flight amenities page. Oops.
     
  4. ssullivan
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    ssullivan Gold Member

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    That doesn't surprise me. I've been on a half-dozen 319s that had working Wi-Fi when the in-flight amenities page for that flight indicated no Wi-Fi was available, right up to departure.
     
  5. jetsetr
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    jetsetr Gold Member

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    Ever feel like we're just talking amongst ourselves, guys, just moving the conversation to different pages? ;)
     
  6. ssullivan
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    ssullivan Gold Member

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    Yep.
     
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  7. Wandering Aramean
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    Wandering Aramean Gold Member

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    Planes confirmed with the kit installed based on time spent at KINT for the fitting:

    3408 - 25 Jan 14 - 10 days
    3410 - 29 Jan 14 - 15 days
    3411 - 15 Jan 14 - 17 days
    3412 - 10 Feb 14 - 11 days
    3413 - 14 Dec 13 - 24 days
    3414 - 30 Dec 13 - 19 days
    3415 - 10 Feb 14 - 12 days
    3419 - 04 Jan 14 - 15 days
    3420 - 31 Jan 14 - 14 days
    3421 - 07 Feb 14 - 13 days
    3422 - 17 Jan 14 - 13 days
    3423 - 09 Jan 14 - 18 days
    3425 - 20 Dec 13 - 17 days
    3426 - 03 Dec 13 - 25 days
    3429 - 21 Nov 13 - 17 days
    3435 - 22 Dec 13 - 18 days
    3443 - 03 Jan 14 - 21 days
    3444 - 04 Dec 13 - 17 days
    3445 - 15 Jan 14 - 13 days
    3451 - 11 Dec 14 - 30 days
    3454 - 19 Feb 13 - 13 days

    And the 738 noted above.

    Ship 3417 is reportedly configured by the flight history suggests it never stopped in KINT for the install.
     
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  8. ssullivan
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    I'm on 3415 tomorrow morning. Well, scheduled to be. Could change between now and then, but hopefully it will stick and I'll be able to report back on the Wi-Fi tomorrow after the flight.
     
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  9. scott6067
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    Good information to have!
     
  10. FortFun
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    IME they don't change within 24h, barring massive IRROPS of course.
     
  11. ssullivan
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    Your experience and mine vary considerably in this regard. And, my flight isn't until Friday.
     
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  12. FortFun
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    Oh. Never mind. :D
     
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  13. ssullivan
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    On board a Wi-Fi enabled 739. Pricing was $1/hour for email/mobile or $2/hour for full access. These two speed tests speak for themselves. The first is from immediately after connection, the second, from cruising altitude.


    ForumRunner_20140228_090251.png



    ForumRunner_20140228_090300.png

    Logging in was a bit annoying, with numeric captcha codes on two consecutive screens and no linking to a MileagePlus account to get address, email, and payment information. Still, the service is quite fast.
     
  14. ssullivan
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    ssullivan Gold Member

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    Pricing page for this flight.
     

    Attached Files:

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  15. Flyer1976
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    That's not too bad compared to the $18.99 pricing I saw on a flight last year. :eek:
     
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  16. HiIslands
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  17. Wandering Aramean
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    Wandering Aramean Gold Member

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    Seems that there are 27 United 777s with the Panasonic wifi kit installed but only 1 is reported active. Plus another 5 with the streaming system (Islands config).

    Similarly 22 737s with the hardware but only 8 active. I wonder what the problems are that United isn't activating them as they are installed. :confused:

    [​IMG]

    [​IMG]


    Also, streaming media on the Airbii expected at some point in Q2 '14.

    Plus 3406 (739) has the hardware but not active according to an in-person passenger report. Dunno why UA's own internal docs are incomplete on that issue.
     
    Last edited: Mar 6, 2014
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  18. KenInEscazu

    KenInEscazu Gold Member

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    I must be really unlucky. Every flight that I have been on where they have announced that WiFi service is available, the service has failed to work. Lots of whining every time, but I've had others on these flights tell me that my experience isn't so unusual. It seems to me that they are waaaaay behind on this.
     
  19. Seacarl
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    WiFi was installed and powered on ship 3425 this morning (739) but the software was busted. Flight attendant said it had been that way for several flights and they could not reset it
     

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