Upon arrival at the departure level you are met at the door by two guards asking for a ticket, which of course no one has in this age of electronics. It isn't a security check and they let me through when I said it was electronic, but not the five people in front of me who had said the same thing and were searching to try to find something printed to show him! Well, there are flight boards which don't list most flights, but NO signs indicating which counter for which airline if they aren't listed. It is not a small departure hall. The new airport is clean, relatively àir conditioned BUT 1. It is one of the few that still charges a departure tax in LOCAL cash only unless you are flying Garuda . This is not well publicized and you could be quite surprised after you check in and are heading to immigration 2. Leftover rupiah and you want to change back, have to head OUTSIDE of departures, down two levels, go against traffic of arriving passengers to get to the only money changers in the airport They were courteous enough to ask if I had paid my departure tax 3. Once you get through immigration there is a mile long (not kidding it seemed that long) chain of shops selling overpriced duty free (items I know were 25% or more over other duty free) and a variety of other shops. It is impossible to get to the departure gates without navigating the slow walkers and garish displays. 4. Once you arrive at the "premier" lounge if you have admission, a young man sticks a list under your nose - of prices for massage or such, right after you you are checked in. Want some food - welcome to empty trays of just about everything. I am Soooo glad to be leaving and have no plans to return.