No paper in the printer, dry ink cartridges, computers running ancient operating systems and browsers that are incompatible with Drop Box, GMail, etc. To make it worse, no one in the hotels themselves owns any of these problems as the systems are operated by third party providers so you generally get a "We DO apologize" or a blank stare. After a bed and a shower, an operational business center ranks right up there in my hierarchy of needs for a hotel stay. These are my experiences? Are yours different? My experience is that the only chain hotel center I can rely on is the Sheraton Link, however I have not experienced one lately.