Why Can't I Get Amtrak to Price Business Class Upgrades Properly?

Discussion in 'Amtrak | Guest Rewards' started by gleff, Oct 23, 2011.  |  Print Topic

  1. gleff
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    gleff Co-founder

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    WAS-NYP on the regional train is pricing $49.

    System says that upgrade to business is $40.

    Click on that, it says estimated price is $89.

    But when I click through, it prices $120 or an extra $31. Why?

    I have no problem clicking through and pricing a coach seat at $49. But the base fare becomes $80 when I select the business upgrade. Will they just not upgrade the lower priced fare, despite promises on the website?

    I called and the automated phone system does the same as the website. Any insight appreciated!
     
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  2. uggboy
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    Sounds like built-in "hidden" inflation, maybe Amtrak thinks the price increase on the base fare will be overlooked, when upgrading to business!;)
     
  3. Wandering Aramean
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    Wandering Aramean Gold Member

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    The issue is that the $49 fare is not eligible for upgrades. On the train selection page if you click the word "estimated" which appears when you select the biz upgrade and read the text there you'll find this tidbit:
    Moreover, if you add the $49 fare to your cart then click on the "Terms & Conditions" link you'll get this:
    I added the bolding there at the end.

    Think of it as buying up to a W fare to redeem your upgrade. ;)
     
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  4. gleff
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    gleff Co-founder

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    Thanks, Seth, I kinda guessed that was the case. I was going to buy the $89 regional business fare for msgleff but at $120 I think I might as well just put her on the Acela for $20 more and save her half an hour, plus wifi.
     
  5. Wandering Aramean
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    I'd probably spend the extra $20 as well. Don't forget it also includes more AGR points, too, so you're getting good value there.
     
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  6. uggboy
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    uggboy Gold Member

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    I would be satisfied with the $49 fare! And why not? In a world of inflationary pressures, this is a great offer.
     
  7. gleff
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    It's a great rate, sure. But it's for msgleff traveling alone. And I don't put her in coach under all but the most extreme circumstances.
     
  8. alohastephen

    alohastephen Gold Member

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    Don't tell msalohastephen that! She might start expecting the same.
     
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