Why are fliers avoiding the world's largest airline?

Discussion in 'General Discussion | Travel' started by uggboy, May 18, 2015.  |  Print Topic

  1. uggboy
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    uggboy Gold Member

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    Why are fliers avoiding the world's largest airline?

     
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  2. gleff
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    gleff Co-founder

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    This is one of the worst pieces I've seen. There's no logic to it whatsoever. Why are flyers avoiding American? It begins with one guy annoyed that he can't complain online writing more than 500 characters. [Check your facts: it's 1500, see http://www.aa.com/contactAA/viewEmailFormAccess.do?eventName=customerRelations -- although when you complain you should get to the point!]

    Then they acknowledge the evidence the entire thesis of the piece is wrong.

    They talk about AA getting DOT complaints, but then note that United gets even more.

    So what's the point of the column exactly? This is just shoddy, shoddy work.
     
    Last edited: May 18, 2015
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  3. Mapsmith
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    He works for a "News Organization" and can't get his point across in 500 characters? Journalism 101 will help with that. Or several connected Tweets on Twitter.
     
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  4. uggboy
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    Courtesy of USA Today Online. Nevertheless, brings some interesting insights into this debate.
     
  5. gleff
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    gleff Co-founder

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    What insights? I haven't been able to find any in the piece. Not a single one.
     
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  6. Gargoyle
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    Look for the next article on how he avoids Twitter because complaints are limited to 140 characters.
     
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  7. uggboy
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    It's somewhat interesting that Mr. Wolff paid $360 more to fly Delta, only to avoid AA. That's an interesting insight IMHO. ;)
     
  8. uggboy
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  9. HaveMilesWillTravel
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    What debate? What insights?

    This thread is pointless; you couldn't even be bothered to add a comment to the link/quote. Sigh.
     
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  10. NYCUA1K

    NYCUA1K Gold Member

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    LOL. If this were a blog post, I'd accuse it of being a click bait :D
     
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  11. daninstl

    daninstl Gold Member

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    And in other news there is a Norovirus outbreak on a Carnival ship. It just seems silly. I avoid certain airlines that I don't like but big deal. I'm getting ready to book an MCI-PIT ticket and Delta has the cheapest business rate but I'll likely book it on AA or UA for a little more. I don't hate Delta but they just aren't as valuable to me as a traveler.
     
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  12. Gargoyle
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    Oh, no wonder. I just noticed, the article is by Christopher Elliot. That explains everything.

    (I discount everything he writes; to put it politely, his perspective on the airline industry doesn't jibe at all with my take on things).
     
  13. Mapsmith
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    But did he pay or did his employer pay?
     
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  14. Mapsmith
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    Someone mention ClickBait?? Isn't that Elliot's middle name?
     
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  15. uggboy
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    Someone did pay the difference. ;)
     
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