I crossed 2MM miles in February. I quickly received the status upgrade to PLT online, the congratulations e-mail and the 4 upgrades. However, over three months later and I still have not received a card. I sent a polite note in mid-April. They responded quickly and politely that they would re-submit the request and I should get a card in 3 weeks. 5 weeks later and still no card. Edit: I just realized the potential problem. Apparently, the AA database does not like my new address and invalidated it, so my old address was used. However, I am still getting my mail forwarded from my old address, so I am still wondering why it wasn't forwarded to me if it was sent. Now I have to contact AAdvantage to change my address since it won't accept my address online. It is really odd that their database does not like my address.