Got a call a few days ago from my niece's father-in-law - wealthy semi-retired attorney. He was taking a cruise from Bangkok to Dubai and his son told him to get in touch with me for help/advice with flights. As you all know, it's one thing to be successful and yet another to be able to afford First Class travel! He had AA and AMEX miles/points. It took forever! I had to walk him through setting up a BA account, getting online access to his AMEX points, and finding his AA info. I had already done some research and found Cathay First Class tickets from JFK to BKK and BA First Class from Dubai to JFK. As you can imagine, he was convinced I am a friggin genius and how with a bit of knowledge, it's really not all that hard. In the end, he got both sets of First Class tickets and could not have been more thrilled. Just to make him feel better, I told him to search for paid tickets just to see what the retail was for what he received. Obviously, he was blown away. I really believe that most everyone on this board could have done the same thing - but we forget that to most of the people we know, it's just plain Greek. He could not stop thanking me and I basically told him I look at this stuff the way I do the NY Times Sunday crossword puzzle - it's a challenge that makes me feel great when I can solve it. Not sure I would have derived any more pleasure if it had been for my own tickets!