With PC Platinum status you get a one level upgrade (depending on availability) in ICG hotels, while with Ambassador status you get a one level upgrade (guaranteed) and with Royal Ambassador status a two level upgrade (guaranteed) in ICs It's sometimes difficult to explain the kind of upgrade you get, but with MilePoint posting pix makes it easy! Hopefully this will make it easier to let everyone know what kind of room to expect. A suggested format is as follows but feel free to add more What hotel did you stay in? What is your current PC status? What room did you book? What upgrade did you get?