What Revenue-Based Elite Status is For, and Why United is Doing it Wrong

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    Airlines Try to Balance the Number of Elite Flyers With Airline Capacity Back in November I explained how frequent flyer programs manage their elite levels. “Too many elites” is a problem when a program can’t deliver benefits. On the other hand, when elite ranks shrink (usually during bad economic times although also when an airline […] The post What Revenue-Based Elite Status is For, and Why United is Doing it Wrong appeared first on View from the Wing.

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