In the spirit of Christmas, let's take bets on "alignments." GM bonus cut to 50% Back to no UG on LUT except for DM Decrease in eligible fare classes for PMU on domestic trips (up from K to M) No companion UG The stealth elimination of stopovers on award tickets seems to be opening some eyes now. Even the apologists know the SM goose is cooking. A lot of people have been making excuses for DL SM for a long time. Even since the SSM revolt in 2004, in some cases. You know, these people reiterate that it's a "mistake" that they can't deliver on their own T&C via their official booking channel, or it's "a lack of training" that SM Medallion agents claim MU/AZ/MH can't be booked with SM, or that fixes to Deltabestinclass.COM are "pending" in the "second [or is it seven hundredth?] quarter," or that numbers like 635k SM for PHL-FCO can be acceptable demands by the booking platform, etc.etc. It's all arrant nonsense. SM management isn't foolish, dumb, or unaware of the customer experience. If SM management wanted to fix these issues, they would have done so years ago. As many are aware, the increasingly hopeful pleading and tongue-biting about these factual problems has long amazed me. The hushed DM, caps in hand, anxiously telling themselves, as well as others, that somehow it'll be alight, that DL really intends to do alright by them, that occasional mistakes have been made.... hodiho! Rudolf and Dasher and all the others' noses are lit up like the port strobe on that 752 you're riding on. However, it seems like we're almost done with that phase now. The apologists' grip on the propaganda machine is becoming ever more tenuous. The only thing we can all be sure of, is that the program will demonstrate that it's :-: best in class :-: and so too is the management communication with stakeholders. Their best timing will be in Feb next year, after people have sunk some $ and effort into booking on DL. Imagine the howling. Nonetheless I have a good use for DL - a few giant fuel-dumped 10-seg TATL itins at $400 a.i. Even if I got no SM or any other benefits, I'm still getting VFM from the itins. That decision making keeps my expectation of "value" to zero and ensures even DL can exceed my expectations. I'd sure hate to pay $3k for an M fare and then be reamed the way they're doing now. Or even $1k for an L fare. You guys will soon be competing for UG on UA as 1K or AA as EXP.