What happened to “the customer is always right?”

Discussion in 'Blogstand' started by BoardingArea, May 13, 2015.  |  Print Topic

  1. BoardingArea

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    The text came from my wife Michelle: “Next article for you: customer service in Dallas stinks!” Her frustration came on the heels of visits to three stores. At the first store, things were going well until the computers crashed. Thirty minutes later, with little communication from the cashier and no apology, the transaction was finally finished. […] The post What happened to “the customer is always right?” appeared first on Elliott.

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