The Westin Diplomat Resort & Spa is undoubtedly the best property for Platinum treatment in the Starwood system. http://www.starwoodhotels.com/westin/property/overview/index.html?propertyID=1402 http://www.diplomatresort.com/ Now, they're really two different properties which used to be sold as separate hotels but have no been 'combined' even though they're better than a mile away from each other. There's the 'beach location' which is what most people think of as the Westin Diplomat resort. And there's separately the 'golf location' which used to be branded as the Diplomat Country club, described as 1.5 miles from the beach. Don't confuse them when booking your room type! The property is huge. It's two towers. But what makes it a draw is just how well Platinums are treated here. * There are something like 86 suites in the upgrade pool. You won't generally get upgrades to a specialty suite like the 'Governors Suite' [though Starwood Lurker did!] but the typical upgrade is to a corner suite with a wraparound balcony, direct ocean view and depending on your tower you may also have a view of the intra-coastal. With that many suites, upgrades are nearly a gimme. Except for certain peak demand periods like the week between Christmas and New Years, Platinums have come to expect suites here. * Suites are such an expected upgraded that the hotel has been known to send out emails in advance to Platinums when there's a chance they won't get them. This practice was controversial as it was misunderstood, folks thought that it was the Diplomat telling them they wouldn't honor the upgrade benefit. When it was really an attempt to manage expectations. Every Platinum expects a suite here every time, and not unreasonably so. So the hotel figured they'd better tell folks in advance there was a good chance it wouldn't happen. I haven't seen these emails recently, but it was certainly innovative, to say 'hey if you really want the suite we figure we'll actually be selling out of them so you may want to buy up or spend more points'. * Not all suites are created equal, the Diplomat Suites don't have balconies and there are suites without the premium view, but the bulk of the offerings are those identical suites with wraparound balcony, separate living room and then a small dining area with round table, large bedroom and bathroom. The other thing about the property that Platinums really dig on is the club lounge. It's on the 33rd floor, it has lovely inside seating and two outside seating areas -- one looking out at the Atlantic ocean, and the other looking out at the intra-coastal waterway. Breakfast is a nice experience in the lounge, your typical cold items like cereals and yogurt plus plenty of breads and pastries and also smoked salmon. The coffee is pretty good, as are the juices. One thing at breakfast that can be a bit awkward is that you're presented with a $0 check to sign to your room. My sense is that it's a way of hitting you up for tips. On the other hand, they DO actually have staff assisting in the lounge and who will clear plates and sometimes bring items to you as well. Evening cocktails are expensive, no free alcohol in the lounge. And evening snacks aren't nearly as generous as they used to be, there's a limited amoutn and once they're gone they're gone. Families will often hit the 'buffet' at the start of evening service and clean it out. I've stopped going to the lounge in the evenings on my recent visits. In terms of value for dollar, it's tough to imagine a Platinum doing better than at the Diplomat, at least in the United States.