Westin Casuarina (Las Vegas)

Discussion in 'Starwood | Preferred Guest' started by KENNECTED, Oct 21, 2011.  |  Print Topic

  1. KENNECTED
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    KENNECTED Silver Member

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    Westin owner turning over keys to receiver

    The owners of The Westin Casuarina, who defaulted on its $160 million mortgage last year, will now turn the keys over to a receiver.
    CWCapital Asset Management, representing the lenders, has filed an action in Clark County District Court to put Boston-based Pyramid Hotel Group in charge of the off-Strip property. Court papers show that Columbia Sussex Corp., the current owner, will not oppose the move.
    http://www.lvrj.com/business/westin-owner-turning-over-keys-to-receiver-132207548.html
     
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  2. uggboy
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    uggboy Gold Member

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    Now we wonder, what's next?
     
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  3. garyst16
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    garyst16 Silver Member

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    That's really too bad. I enjoyed staying at this off-strip hotel as it was smaller and more intimate than the over sized monstrosities on LVB. I also enjoyed the quiet casino...hopefully the receiver will keep it open under the SPG banner?
     
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  4. mikeef
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    mikeef Silver Member

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    Trip review: One night, 12/16/11:

    And the verdict is...better.

    Still not great, but definitely better.

    Early afternoon check-in and, due to an issue that we had on a previous stay, we were upgraded to a suite. I did not get the impression that the hotel was particularly full, though.

    We had a nice chat with the FD associate and, among other things, he told us that the staff was a lot happier now that Colony Capital was gone. Throughout the stay, everyone treated us well, so that doesn't surprise me. They did keep the afternoon cookies, hot apple cider and hot chocolate, which is always nice in 40-degree weather.

    I'm not too sure if they have a formal policy on breakfast and resort fees. He told me that the resort fee wasn't waived and that plats don't get breakfast, but he gave us breakfast anyway and told us that, since we had a prepaid rate, the resort fee was included. I'm not sure what one has to do with the other, but I wasn't going to argue.

    Big bonus: He also mentioned that the resort will shortly be getting a face lift. New TVs was one of the items mentioned. Sorry, guys, I forgot to ask about the carpets.

    We got one of the large suites on 17, with a huge sitting area and decent sized bedroom. It was wasted on us, since we were only there one night, but we were pleased with the layout. The only oddity was that the bathroom had a shower in the main part, as well as a separate door that led to the toilet and...another shower. I'm wondering if it was built to be accessible.

    The breakfast was a buffet, but not the typical Vegas buffet. Think more along the lines of a typical hotel buffet: cereal, fruit, some meats and eggs and a few pastries. Fine with us, since we don't really care too much for the Vegas buffets.

    Happy hour was 5-6, with free drinks and chips & salsa.

    The Casino:

    Something had to give and, alas, it was the casino. The Westin casino used to be a hidden gem in terms of its video poker schedule, with several 9/6 Jacks or Better machines (optimal payout 99.54%) and at least one positive expectations VP game at the 25c level. With a slot club that gave back 0.5% on VP, you were essentially playing at breakeven on a low volatility machine while racking up food comps, whose running tally run separately from the cash back comps. Those machines were all gone, though, with the best VP now 8/5, or 97.3%. Goodbye, Westin casino. On the plus side, there was a sign-up bonus where they refunded up to $50 of your first day losses (in free play, of course), and a bonus that everyone can take advantage of, which gave you $40 worth of play for $25. Even the worst machines made that second bonus worth it and, after playing through the $40, I was actually up a bit.

    Overall, I was happy with the direction the hotel seems to be going.

    Mike
     
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  5. mdtravel

    mdtravel Silver Member

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    One night stay last week. Each time I stay at this hotel I laugh at myself; this is the true demosntration of loyalty spanwed by "loyalty programs." If not for Starwood, there is absolutely positively no reason in the world for me to stay at this hotel. Judging by the usual empty casino, I am not alone and believe the most frequent guests to be those that have dogs...must have seen a dozen of them in my 12 hours at this hotel.

    I booked a traditional non-smoking king room. When I checked in at 9:00 I was told I'd been upgraded to a deluxe city view room on the top floor. I was handed an envelope that had a letter in it telling me how loyal a customer I had been and how many points that loyalty had earned me. Perhaps this is the alternate amenity given to Plats to make up for the resort fee that covers everything Plats already get? Not sure, but it quickly found its way to the garbage.

    Once in my room I found that no lights worked aside from the bathroom and the wimpy one inside the door. The desk had no light bulb in it and the two lights next to the bed didn't work. I headed back down to the desk and asked for a new room; I didn't want to wait for an engineer to muck around in my room...I was dying to get to the action on the casino floor! (kidding).

    Got a non-city view, non-deluxe room one floor down. The desk light worked just fine but the two next to the bed didn't...until I turned the switch three times. Oh, they use those silly CFL bulbs in a three way lamp, but the bulbs don't support that apparently. So the bedside lights in my first room probably worked as well.

    Each time I've stayed at this hotel I am struck by the heavy smell of...sewage. What is the deal with that? Anyone else notice this?

    I really can't comment on anything else. I was literally in town for 12 hours so my experience with the place is limited. I was able to catch a cab to LAS easily in the a.m., something that usually takes 10 to 20 minutes since the hotel is off strip and accessible only from one direction.

    Now I just need to call them and figure out what the mystery $5.95 charge is from that his my card this morning. I'd usually not bother with that amount, but I've already paid a supplement for the "resort" features of this propery.
     
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  6. Misplaced Texan
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    Misplaced Texan Gold Member

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    Sitting at the bar at the Westin LAS right now.

    Still a strange hotel, but then LAS always strikes me as strange.

    Can't speak to the casino since I don't play, but it seems fairly active for a Monday night.

    Rooms are still old-school with CRT TVs, small closets, and insufficient power.

    Current policy seems to be double Plat amenity. More points works for me.

    I'm back in LAS next week and seriously considering the Element in Summerlin. It's only slightly farther from my client here and getting totally away from the strip might be a nice change.
     
  7. mdtravel

    mdtravel Silver Member

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    I didn't get double points for my stay.
     

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