The review is based on more than a half-dozen stays as Plat. Only on the last one in late fall of 2010 did I finally get a suite upgrade, although I always was given a Club room with lounge access (one or two night stays, mid-late afternoon arrival in general, Sunday through Wednesday nights). I had a 4 pm checkout when I occupied the suite but the maid did not respect my do not disturb sign (loudly and insistently knocked on the door not once but three times from 2 to 4 pm because she "didn't know whether I had left".). The hotel is located in the DC suburb of Arlington, very close to the Ballston Metro station, in a mixed-use newly-built suburban area with sidewalks, mid-rise residential buildings, offices (including government), shopping, and universities nearby. From DCA, this location requires one change of train, usually at Rosslyn, and similarly for travel into the District. Upon exiting the Ballston Metro station, walk two blocks along Stuart Street (past a Hilton and the National Science Foundation building on the left hand side of the street) and then turn right at the Ballston Mall (mid-level large shopping mall with food court and some sit-down restaurants) and walk about a block and a half. A hotel entrance is on the right side of the street, just after the Starbucks which is part of the hotel lobby. Alternatively, you can diagonally cut through a small part between condo buildings. The hotel is just beyond a small wine store and wine bar/bistro. I have found the staff generally to be polite, welcoming, and professional. The hotel includes a pleasant lobby bar, Italian-international restaurant, meeting space, health club, and indoor swimming pool. The hotel offers valet parking and an underground garage for a fee. I've enjoyed dinners and snacks in the hotel for reasonable prices (look for coupons/offers in the lounge or in the welcome email), but there is a variety of restaurants--although none are truly upscale--within several blocks. Rooms are decorated in the modern Westin style with flat screen TVs, light woods and beige/tan/green colors. King bedded rooms generally feature better views than those with two double beds. The suite I had was a bit small and had a bathroom with a sink (and lots of counter space) in a sort of dressing room/walkthrough hallway area connecting the room's entryway to the bedroom plus a tiny room with toilet and combination shower/bath. Every room that I've seen has had a desk and comfortable soft seating with a good reading light. Internet service seems good. The corner Club Lounge on the top floor is pleasant. It offers an extended continental breakfast in the morning with a good variety of snacks in the early evening (good cheese with grapes, dried fruit, and a variety of crackers, cold grilled veggies, cold veggies and dip, several hot choices, usually including some Asian foods). IIRC during the day, water, cookies and whole fruit are available. Evening alcoholic beverages are available for purchase. A major problem with this property is that the lounge was closed for a large part of the year in 2010, a couple months in summer and then again from early-mid November through early-mid January. For my most recent stay, there was no obvious warning that the lounge would be closed and, in fact, my Platinum Concierge told me that it would be open. YMMV. Overall, I think this is clearly the best hotel in this part of Arlington. It works well for business travel, especially to the Virginia suburbs, with good access to the Metro and DCA. It is probably not a good location for leisure or families, although the shopping mall, indoor pool, and convenient Metro transportation to sightseeing destinations renders it somewhat suitable for families with older children.