I use the Marriott web site maybe 30 to 50 times a year and I think I understand how it works, including that a rate might change in the middle of a stay and they will give me a clear warning of that on the individual hotel page. No problem, I get it. But yesterday, I was trying to book a hotel for several nights in Chicago and noticed that the rates shown on the first page (where all the brands and locations are shown) seldom existed when I clicked on one of the specific hotels. I thought I might be doing something wrong so I called the Gold customer service center and was told often the rates on the first page don't exist, or once existed but are no longer available. I told the call center person I thought that would be considered a deceptive practice under various federal and state laws, so she sent me to her manager who never answered and never returned my voice mail. Has anyone else encountered the situation where the rates on the first page are virtually never available for each of the individual hotels when you click on them? Or was this (as I think was the case) just a few hours where their web site wasn't functioning properly?