wao!! great check-in experience today at SFO

Discussion in 'Air Canada | Aeroplan' started by maradori, Aug 16, 2011.  |  Print Topic

  1. maradori
    Original Member

    maradori Silver Member

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    wao~~ today I accompanied my parents to the airport at SFO

    I am a firm believer in giving credit when it's due, and today it was definitely due. We had a great experience at the check-in counter this afternoon. I decided to do something that I always say I do but never actually do ... write a letter of compliment. I paste it below to share with everyone

     
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  2. En-Route
    Original Member

    En-Route Silver Member

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    AIr Canada and their staff have done many more things right lately than not
     
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  3. The SFO staff is small, they'll have no trouble identifying who the agent you describe was. Small enough that you'll probably see her again if you fly AC from SFO again. From what I understand complimentary letters do end up in employee's files just like complaints and do help them.
     

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