I've stayed here a few times, mostly in an XL King Room. I like the hotel style, particularly the the wood floors in the rooms instead of wall to wall carpet that is usually dusty and musty. I like the firm beds, a little low but they are comfortable with great pillows. The big showers, at least that I've seen with the XL King rooms are great. Toiletries are nice and the happy hours with free wine and wifi provides a nice break. The room size for the XL and layout is very nice, two televisions lots of rooms to move around, a separate sitting area from the bed area. The free non-alcoholic mini bar and snacks are nice, but I do wish the snacks were healthier since I eat those chips I'd never let myself near otherwise! The bar and restaurant both have growing reputations. They have great technology and know who you are, when you were there last, what other reservations you might have, etc - if they use it right it could make for a service tool. The front desk staff are VERY nice, but not that great at times. They seem to mean well, but don't always think proactively -- recommendations for area dining may require use of a google search, rather than an already printed list of suggestions. They didn't care/notice/something that one morning after bad weather the snow wasn't even cleared to the curb, so you had to go over a big mound (which you'd sink in) or walk to the corner in order to reach the road (with luggage). I'm not thrilled that there is no help to call for a taxi, they seem to be indoors only but that is only an issue if I have a lot of luggage or the weather is poor. On the good side, the turn down housekeepers are excellent and friendly as are the lobby attendants who serve wine.