The W Hotel is located at the northeast corner of Union Square. This is a nice area of New York City but it is not close to major tourist attractions. There's a substantial market on the square some days and there's varied shopping nearby. Washington Square is about a twenty minute walk. As a Plat checking in the middle of Friday afternoon for two nights on a very good rate for this property, I was given an upgrade to a cool corner room, which is considerably larger than their standard rooms. The room was on a high floor and had pretty good light and views. I understand that other Plats who had arrived earlier in the week were switching rooms to suites for the weekend. I had to wait almost an hour for my room (no rooms were ready, even though it was around the hotel's announced check in time, and I think my Plat status gave me preference over others who were also forced to wait), although I was comped a double espresso in the Living Room by my check in agent, who later came to find me and completed the check in in the Living Room when the room was ready. The room was decorated in lighter colors and seemed more sophisticated and elegant than many W rooms I've seen, so that this seemed to be a W for more mature adults. The hotel was very busy over the weekend. Locals obviously come here to eat and drink. At times it was difficult to walk through the Living Room from the hotel entrance to the elevators. There's also a nightclub in the basement, but I didn't try to get in. However, my front desk agent offered a dinner reservation at a prime time, even though the restaurant was completely booked to outsiders. At times the service displayed a trace of attitude, but it wasn't bad for a W. The worst was the doorman, who controlled the use of the Acura car service to nearby destinations. I found it strange that the driver would arrive at work at 10 am and then take a lunch break at 11am or would not be able to make a six block trip around 5 because his workday ended at 6. The doorman was totally ineffective and unconcerned about obtaining cabs on Sunday afternoon for departing guests to get to airports.