I spent three nights here this week on vacation and found this to be all-in-all a very nice property: Location Hotel is in Las Condes neighborhood - very close to commercial center from what I could tell (tall skyscrapers, etc.) ~5 minute walk to El Golf Metro ~10 minute walk to interchange Metro stop (Tobalaba) Traffic downtown around the hotel is pretty bad during rush hour - it took most of an hour to get out to the airport around 6.45PM - more than half of that was spent navigating downtown to the highway Room I got a "Marvelous" suite as a Platinum upgrade on a C&P stay - huge room with a balcony over the city The front desk was actually surprised when I asked about 4PM checkout as they assured me it was guaranteed for all Platinum guests and on a space available basis for Gold They dropped off a bottle of wine as a welcome gift and included bottled water from the mini-bar - supposed to be one bottle a day but they didn't charge me for a couple over that Restaurant/Bar I had dinner the first night and drinks a couple of nights in the Terrace bar on the lobby level. Food was good and reasonably priced as was the Wine. There's an outdoor bar on the 4th floor with alot of seating, but no bar seating so I sat inside. It was too cold for the rooftop bar to be open yet so can't comment on that Service Front desk was very friendly and helpful Concierge (Andres) was fantastic and sent me off to good dinners each night plus setup a tour and directions to take the subway out to the Concha y Torro vineyard All in all really nice stay - would certainly stay here again if I'm in town again in the future.