Virgin America gets top marks from Consumer Reports

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  1. sobore
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    sobore Gold Member

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    In an era where fliers complain air travel can feel like riding a city bus in the sky, Virgin America soared above the competition in Consumer Reports' airline rankings released Wednesday.

    “Virgin America is a cut above the rest,” Consumer Reportssenior editor Amanda Walker told NBC News. “People were very happy with their flights on Virgin.”

    In fact, the airline received some of the highest satisfaction scores the magazine has seen in years.
    Survey respondents said they liked the check-in, flight attendants, the in-flight entertainment options, cabin cleanliness and seat comfort. One reader even said the leather seat cushions are so nice, there’s no reason to fly first class. Virgin was also the only airline to get top marks for baggage handling.

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