View from the Wing - Who’s Behind the Delta’s Move to a Revenue-Based Program, and What’s His...

Discussion in 'Blogstand' started by BoardingArea, Mar 4, 2014.  |  Print Topic

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    The people who were selling airlines on the revenue-based moves that Delta is in the process of making are now beating the drum for others to follow. Talking to Delta about their changes, they talk about Jay Sorenson’s IdeaWorks study on award availability, how they scored so badly. Sorenson...
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