View From The Wing - When You’re Tempted Not to Hang Up, Call Back… Hang Up Call Back Anyway

Discussion in 'Blogstand' started by BoardingArea, Jun 26, 2013.  |  Print Topic

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    Hang up, call back. The four most important words in travel. For some, perhaps, the four most important words in life. I know this lesson. I share this lesson. But I don’t always practice it. And I know better. Call center agents vary tremendously in quality. The airline computer systems they...
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