View From The Wing - United Takes Away Customer Ability to View Upgrade Inventory Online...

Discussion in 'Blogstand' started by BoardingArea, Sep 8, 2012.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    United announced yesterday that they were removing the ability to see the seats availability by fare class on their website (so-called “expert mode”). They explained their reasoning: [F]or many customers who are not as familiar with the ins and outs of fare structures, there was often...
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