View from the Wing - The Consumer Advocate Who Wants Your Frequent Flyer Program to Get Worse

Discussion in 'Blogstand' started by BoardingArea, Apr 22, 2014.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

    Likes Received:
    Status Points:
    When Christopher Elliott loves your loyalty program, you know you’re doing something wrong. He loves Delta’s planned changes for 2015 to go revenue-based, even though he doesn’t seem to get that they take what he hates about loyalty programs in an even more extreme direction. The...
    ©View from the Wing, a BoardingArea Blog

    Continue reading...

Share This Page