View from the Wing - How Airlines Combat Fraudulent Tickets to Protect Their Revenue

Discussion in 'Blogstand' started by BoardingArea, Apr 2, 2014.  |  Print Topic

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    American’s ‘revenue integrity’ team was created in 2008. They search out abusive booking practices by passengers which take up seats that could otherwise be sold by the airline, and that work to get seats cheaper than the airline intends to sell them. Here’s a presentation by that team...
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