View from the Wing - Five Times When Consumers Won Against Frequent Flyer Program Changes

Discussion in 'Blogstand' started by BoardingArea, Apr 24, 2014.  |  Print Topic

  1. BoardingArea

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    Yesterday I wrote about frequent flyer programs rolling back unpopular changes they’ve made to their programs. One reaction was that the example I gave was atypical. I focused on a 2008 announced change by American to begin charging a $5 fee to redeem miles online. Here’s one comment,...
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