View from the Wing - American and US Airways Choose the Better Reservation System, But Process...

Discussion in 'Blogstand' started by BoardingArea, Jan 27, 2014.  |  Print Topic

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    One of the biggest issues from a customer perspective about the American Airlines-US Airways merger is the computer system that will manage the reservations process, from ticket purchase through to check-in and boarding. It’s one of the easiest things to screw up. When America West and US...
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