View From The Wing - American’s Commitment to Elite Members: One Hour Delays Entitle...

Discussion in 'Blogstand' started by BoardingArea, Sep 21, 2012.  |  Print Topic

  1. BoardingArea

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    American’s operational challenges (i.e. pilots deciding to stick it to customers) have been garnering lots of media attention in recent days. They’ve just sent out an email under the signature of AAdvantage President Suzanne Rubin that I much like. I’ll skip the boilerplate intro...
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