View from the Wing - Air France KLM Flying Blue Allowing Free Award Changes and Cancellation...

Discussion in 'Blogstand' started by BoardingArea, May 23, 2014.  |  Print Topic

  1. BoardingArea

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    I’ve never said “your mileage may vary” as much as I have about working with Air France KLM’s Flying Blue phone agents. You get different stories, different levels of understanding, and inconsistently-applied requirements. In the past I have had to fax written authorization...
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