USA Today's Fly Guy had an interview with Captain Denny Flanagan: Fly Guy: A pilot's perspective on a passenger's experience I was lucky enough to be on board one of Captain Denny's flights and it was one of my best flights/experiences on a United flight. Not only was he at the gate area and greeted every passenger that boarded, but he also handed out his business card. He also had one of the best inflight announcements and of course had channel 9 on. And during the flight it was announced that he had signed the back of three of the business cards that he had handed out during boarding. The passengers that had those cards all got a free bottle of wine. I hope that I'll be rewarded with more flights with Captain Denny in the future.