US gives away my seat and all I got is attitude

Discussion in 'US Airways | Dividend Miles' started by viguera, Apr 4, 2013.  |  Print Topic

  1. viguera
    Original Member

    viguera Gold Member

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    Seriously, what's the deal with that?

    I'm always checking the US Airways site because there's always some issue where I'm losing my seat assignments. Sure enough, I check my flight on Thursday where I have 2A / 2D / 2C on the PHL-CLT segment and I see that I've somehow "lost" 2D.

    I call US and they tell me there's nothing they can do, nor can they explain what happened -- "schedule change" they say, like that somehow justifies losing only one seat across the aisle on the same PNR.

    Better yet, at the end of the call the CSR says "sorry I can't give you a seat that doesn't exist" -- complete with a heavy dose of attitude. I did reply back with a snark "you mean to say sorry you gave away my seat and can't explain why" but I figured I'd leave it at that.

    Does anybody see this happen with US flights or is this just me and my 3 seat PNRs?
     
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  2. MX

    MX Gold Member

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    I don't fly US, but not too thrilled about this bad attitude merging into the new AA.
     
  3. viguera
    Original Member

    viguera Gold Member

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    Nicer still... I was on 2D and I "lost" it, so I was unassigned, and after I hung up the CSR changed it anyway to 1D. I guess that was her way of having the last word.
     
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  4. marcwint55

    marcwint55 Gold Member

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    US air has sucked for years now
     
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  5. Flyer1976
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    Flyer1976 Gold Member

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    :rolleyes:

    Sorry but US Air hasn't existed for a long time now. It's US Airways thank you!
     
  6. Mike Reed

    Mike Reed Gold Member

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    Tell that to usair.com
     
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  7. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    Redirects to usairways.com. As it should.
     
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