US fines Qantas for deceptive website ads

Discussion in 'Qantas Airways | Frequent Flyer' started by sobore, Mar 5, 2012.  |  Print Topic

  1. sobore
    Original Member

    sobore Gold Member

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    QANTAS has been fined $US40,000 ($37,00) by the US Department of Transportation for violating deceptive price advertising rules.

    The airline fell foul of US laws and departmental rules after it displayed advertisements last year on numerous websites without providing information on extra taxes and fees.

    The department said that even those consumers who clicked on the advertisements were taken to a Qantas web page where sample routes and prices were displayed -- but the additional taxes and fees could only be seen if they scrolled to the bottom of the page.

    Qantas said it had moved quickly to address the department's concerns, and apologised for any confusion it had caused to customers.
    uggboy likes this.
  2. NEVERhome

    NEVERhome Silver Member

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    It is annoying when you see a fare for 1000 and then you find there are the add ons

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