URGENT - need help with AA award rules

I am flying an international award and am being told that I can only have one connection that is less than 24 hrs and adding another one will require another award. This makes no sense to me
route is sfo-hkg-bkk-kul and I want to add kul-rep.
The routing is like this b/c kul-rep only operates 3 days a week and I can't keep my booked award F over the water if I go a day later. Now I have less than 24 hours bkk-kul, but when I try to add another segment kul-rep being told that even tho it's less than 24 hours need a separate award.
Can anyone clarify? Thanks

 

Doubt that it's the connection that's an issue. AA requires award tickets to follow published routings. I haven't looked but I'm willing to bet that CX (your over water carrier SFO-HKG) does not publish a routing from SFO to REP that allows you to route through BKK and KUL. Or perhaps you've exceeded MPM.

If either's the case, yes, two awards are needed.

 

You could also consider purchasing that segment

 

I actually can't seem to find a CX fare for SFO-REP. If there is no fare filed, then your award is SFO-KUL and then a second award to REP.

 

Those explanations make sense but the "you can't have 2 less than 24 hour connections" didn't. CX doesn't fly to rep, and yes I realize I can buy the segment. I guess my other option would be to fly MH instead of CX (if I can get an award booking) - anyone have data on MH first over the water vs CX?

 

MH uses a 772 LAX-NRT-KUL which only features J class. To get MH F you'd need the 747 or A380 which you won't get from the US.

 

Very helpful, thanks. The info I got from AA that there was 1st from LAX clearly was wrong

 

It's possible MH runs a 747 on that route with F, I just couldn't find it.