I need to claify the new rule: "# Effective January 28,2011, unused travel funds may only be applied toward the purchase of future travel for the individual named on the ticket." I had to cancel a flight previous to the cutoff date of Jan 28 for the use of funds. Purchase and cancellation of the flight was previous to Jan 28. The flight was Jan 30 and Feb 5th. Does the purchase and cancellation date "grandfather" the credit, so I can use it for my wife, or children, or can I only use the credit for me? Any idea? I already got 2 different answers by phone, and I'm waiting for an email reply.