UnRoadWarrior - Is United finally caring about delayed customers?

Discussion in 'Blogstand' started by BoardingArea, Jul 5, 2013.  |  Print Topic

  1. BoardingArea

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    There have been multiple articles in the recent past about how the ‘cattle-herding‘ approach airlines are taking with customers is here to stay. I at the same time actually had an experience with United airlines last week that was unexpected from a customer service perspective. My...
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