This is the first time I noticed United's FareLock program when about to book an award flight on United. FareLock is $9.99 for holding tickets for 72-hours. ... but United offers 100% refund on award tickets if cancelled within 24 hours. So my questions are: (1) How is your experience with United's refund process on award tickets within that 24 hour window? (2) Is there any value in using the FareLock vs. just booking, cancelling within 24-hours, booking again, ... repeat ? (Other than the inconvenience of course).