United upgrade voucher on award ticket?

Discussion in 'Newbies' started by Hungtang77, Mar 23, 2017.  |  Print Topic

  1. Hungtang77

    Hungtang77 Member

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    I have a "companion" Global Service (GS) account and used my miles to redeem a ticket for a relative. I got different answers from the GS agents about whether I can use upgrade voucher for this award ticket. First agent told me yes as long as the voucher and mileages are from the same GS account; and the second agent stated that the voucher can work from any GS account. I don't have a GPU that I can test. Does any GS member have an answer? Thanks.
     

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