United Incorrectly Charging Award Redeposit Fees

Discussion in 'Blogstand' started by BoardingArea, May 29, 2015.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    On April 15, United discontinued the largely unpublished policy of "inherited" status on award tickets. This meant that the person flying on the award ticket would no longer have the benefits associated with the Premier from who's account the ticket was booked. As I discussed at the time, this basically amounted to the end of free Economy Plus seats, free checked bags, and the potential for upgrades. Not great news for many. On the other hand, award tickets booked from the accounts of Global Service, Premier 1K, or Premier Platinum accounts have always been exempt from change fees, cancellation fees, and redeposit fees. And that was not supposed to change. Unfortunately, that's not what's been happening. There are many reports that the United website is now charging the $200 award redeposit fee based on the status of the passenger, not the account holder. The post United Incorrectly Charging Award Redeposit Fees appeared first on One Mile at a Time.

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