United Continental gives a rare look inside its nerve center

Discussion in 'United Airlines | MileagePlus' started by sobore, Jun 20, 2012.  |  Print Topic

  1. sobore
    Original Member

    sobore Gold Member

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    http://www.myjournalcourier.com/news/united-40403-continental-center.html

    United Continental Holdings on Monday unveiled the latest milestone in its effort to combine United Airlines and Continental Airlines: a new network operations center in Willis Tower.

    There, on the 27th floor of the skyscraper, some 1,300 people work behind the scenes, managing 5,600 daily United and United Express flights worldwide, staffing three shifts around the clock every day of the year. The employees and their computers represent the nerve center of United Airlines, trying to ensure leisure and business travelers get to their destinations safely and on time.

    “It's another step in the integration of our two airlines,” said Pete McDonald, chief operations officer for United, which merged with Continental in 2010. “It's a world-class facility, and it's not just the technology of the facility. … It's how the room is set up, so that we can make higher-quality decisions and communicate more effectively with one another.”

    Read More: http://www.myjournalcourier.com/news/united-40403-continental-center.html
     
  2. jkchan83

    jkchan83 Silver Member

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    It would have been nice if the "rare look" had included a photo or two. :) Those of us reading the article are left to just imagine it.
     
  3. genemk2

    genemk2 Gold Member

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  4. Sedosi

    Sedosi Gold Member

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    For some reason I imagine it looking like the bridge of the Enterprise, with Smiling Jeff sitting in the Captian's chair demanding "More Revenue now Scotty!" :D
     
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  5. unavaca
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    unavaca Gold Member

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    You call that a NOC? This is a NOC! It's from 2002, too. Who knows how big AT&T has built it out since then.

    [​IMG]

    I remember that Level3's NOC was impressive, too.
     
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  6. Captain Oveur
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    Captain Oveur Gold Member

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    And if there's one thing United Airlines has amassed a lot of lately, it's most definitely nerve.
     
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  7. tommy777
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    tommy777 Co-founder

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    The ol' Global Crossing NOC in London beats the crap out of anything I've visited. Our own NOC (I work for SingTel) is also pretty cool
     
  8. unavaca
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    unavaca Gold Member

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    Pics or it didn't happen. :)
     
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