United CEO says they will beef up travel perks, offerings

Discussion in 'United Airlines | MileagePlus' started by Infinite1K, Apr 20, 2012.  |  Print Topic

  1. Infinite1K
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    Infinite1K Silver Member

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    SMI/J is getting a fair amount of coverage today. This other thread talks about his comments around the 3/2 IT integration effort and comments about a new runway at O'Hare.

    But in this Reuters article, he is quoted as saying now that the IT integration is completed and behind them, they are set to unveil some new offerings:

     
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  2. goalie
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    goalie Gold Member

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    So is this the new way of saying "I think you'll like them?" ;)
     
  3. desamo

    desamo Gold Member

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    When I hear abeyance, I think of the series La Femme Nikita.
     
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  4. Captain Oveur
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    Captain Oveur Gold Member

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    It may be behind THEM, but I don't get the feeling it's behind the front-line staff quite yet.
     
  5. EWR764
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    EWR764 Silver Member

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    I think he makes it clear than any additional perks will be ancillary, paid-for services.
     
  6. Captain Oveur
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    Captain Oveur Gold Member

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    Like the ability to swap out his voice on the video with Daffy Duck or something? $5.00?
     
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  7. gobluetwo
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    gobluetwo Silver Member

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    Celebrity voicemails?

    "Hi, I'm Jeff Smisek. I'd like to thank the thousands of people who made Bob's voicemail possible. Bob's voicemail is way cool and, if you leave a message, he'll get back to you, and I think you'll like his response."
     
  8. RRK

    RRK Silver Member

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    its another Smisek political ( c'mon people, love me as your new United CEO ) promise. At the end of the day, did we REALLY think that we like his new changes ??
     
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  9. lightangel

    lightangel Silver Member

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    NO. Don't like those changes at all.
     
  10. thebkwee

    thebkwee Silver Member

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    I would pay $5 to see the safety video as performed by Muppets.
     
  11. desamo

    desamo Gold Member

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  12. ssullivan
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    ssullivan Gold Member

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    I liked that video! Wouldn't want to see it every week for years, though. However, it's good for a few viewings.

    I'm also a fan of their All Blacks and flight crew in the nude with body paint safety videos, as well.
     
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  13. desamo

    desamo Gold Member

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    For me, once a year at most.

    Like the All Blacks one.

    I miss the old PSA comedy routine.
     
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  14. paladin87
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    paladin87 Silver Member

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    Translation..

    "We have found new ways to try and squeeze ever more money out of you for things that you should get and are going to want, so instead of increasing customer satisfaction and relations, we are going to continue decoupling rewards, perks and benefits to loyalty and keep whoring every last thing on the plane out until we charge for oxygen."
     
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  15. tommy777
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    tommy777 Co-founder

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    I guess he finally crawled out of his corner office in a skyscraper. :p
     
  16. UAL4life

    UAL4life Member

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    Well does that mean he did what he said he was going to do? Maybe he'll actually personally greet every passenger on every airplane... Way Cool. :D
     
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  17. Flyer1976
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    Flyer1976 Gold Member

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    I think I've had to see that video a few times this year (maybe 5 or something?).
     
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