United Baggage Handlers at DIA

Discussion in 'United Airlines | MileagePlus' started by Espan, Jan 9, 2015.  |  Print Topic

  1. Espan

    Espan Silver Member

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  2. Newscience

    Newscience Gold Member

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    If true, is this a "surprise"? There are (all too many) times that you get what you pay for! And one can only surmise that this decision was made by those receiving extremely inflated salaries! :mad:

    It reminds me of the time when an employer hired the lowest bidding contractor to move our 1,000 person office. That contractor (who didn't have the personnel to do the the work) then went into all the bars in town one night to hire folks to move our office! I recall coming into work on a Monday after the move and to discover boxes of my office material with tire tracks firmly implanted over them! :eek:
     
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  3. Dublin_rfk

    Dublin_rfk Gold Member

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    As opposed to getting a frantic call on a Saturday (the last day we have access to our building) if you want anything (ie the owner wants) get in now hand pack and move!
     
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  4. Newscience

    Newscience Gold Member

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    And so if you want to see your luggage from a United Airlines flight in DEN, you had better be able to find a way on and off-load it yourself! :(
     
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  5. sfogate
    Original Member

    sfogate Gold Member

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    United only replaced the vendor for United Express, in DEN.
     
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  6. mht_flyer
    Original Member

    mht_flyer Gold Member

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  7. Dublin_rfk

    Dublin_rfk Gold Member

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    Some days it would be faster and much easier.
    And as an aside I have been the recipient of several pieces of new luggage thanks to DEN baggage handlers.
     
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  8. Newscience

    Newscience Gold Member

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    Was your original luggage lost or destroyed by the DEN baggage handlers?

    In the last decade of travelling around the world, I've only had one piece of luggage utterly destroyed while travelling on United, and it did not happen in the US. And to give United Airlines credit, my original bag was also replaced with an exact replacement (a Briggs and Riley suit bag), although the folks at the UA luggage desk told me that would not be the case.
     
    Last edited: Jan 10, 2015
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  9. Steve GadFly
    Original Member

    Steve GadFly Gold Member

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    So they make lawnmower engines AND luggage?! :D
     
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  10. Dublin_rfk

    Dublin_rfk Gold Member

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    DEN destroyed one bag (goods came out in one bin bag parts in another) UA baggage handlers destroyed the other (the roller handle was pulled about half way out and snapped off). Don't you know that the first time I spend real money on a bag, it was a Briggs and Riley.
     
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  11. Newscience

    Newscience Gold Member

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    Yes, Steve GadFly (aptly named!;)) you are right, I have misnamed the luggage company, and have now corrected it.

    (Note to self: no Milepoint posting after midnight!) :p
     
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  12. Dublin_rfk

    Dublin_rfk Gold Member

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    They are really nice bags, if you get what you what out of it. After traveling with whatever was on sale and replacing it every couple of months getting more than a year wth the same bag was nice.
     
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  13. Newscience

    Newscience Gold Member

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    Yes, as was mine also, see above. I now pretty much buy either Briggs and Riley (lifetime luggage guarantee) or else Tumi luggage.

    Officially, Tumi has a 1-year unlimited warranty, concurrent with a 5 year warranty for defects. I have a Tumi split rolling duffel that TSA agents have had too much fun ripping off the zipper pulls and destroying the zipper separating the duffel sections. So far (and I've had it for >5 years), Tumi has fixed the zippers ~4 times, free of charge (although I've paid for shipping to their facility). The bottom line is that better-made luggage should last longer. And Tumi does have good outlet stores and catalog sales, that put their products into a reasonably priced category.
     
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  14. Newscience

    Newscience Gold Member

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    It doesn't take very long for frequent travelers to figure that out! ;)
     
  15. Newscience

    Newscience Gold Member

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    You mean that you hadn't yet seen the self-powered hand-start luggage from them? :D
     
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  16. Dublin_rfk

    Dublin_rfk Gold Member

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    Yes the terminally stupid associates do love playing with zippers. I have found that they believe that zippers only work one way and either the the bag open or tape the bag closed.
    My +1 has me replace the bag when it has tire tracks (twice!) or looks like it was dragged behind the plane.
     
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  17. Dublin_rfk

    Dublin_rfk Gold Member

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    Figuring it out and spending the dollars are two different thing. I be cheap!
     
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  18. Newscience

    Newscience Gold Member

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    FWIW, My destroyed Briggs and Riley looked like it had been dropped 20 stories and then run over by a fully-loaded industrial-strength truck! :eek:
     
  19. Newscience

    Newscience Gold Member

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    For certain thing in life - and luggage is one of them - you get what you pay for! ;)
     
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  20. Steve GadFly
    Original Member

    Steve GadFly Gold Member

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    I take my 3 year old Briggs & Riley roll-aboard on every trip (over 200 flights per year, most of which involve a CRJ/ERJ/Q400 gate check) and it's holding up great. I got it after my TravelPro essentially fell apart and I was told it wouldn't be repaired under warranty.
     
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  21. Newscience

    Newscience Gold Member

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    A smart purchase, Steve GadFly! ;)
     
  22. Counsellor
    Original Member

    Counsellor Gold Member

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    It's hard to beat a hard-shell Samsonite. In over twenty years only two damage incidents, one a lost wheel and the other (believe it or not) a missing lock! Easily and quickly repaired.

    My only complaint: Handle isn't long enough for me to comfortably tug it along.
     
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  23. Newscience

    Newscience Gold Member

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    Ah, yes, the frequent flyer community remains in need of the "perfect luggage" - a seemingly unattainable goal! ;)
     
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  24. HaveMilesWillTravel
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    No luggage is the perfect luggage. What you don't check they can't break.
     
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  25. Newscience

    Newscience Gold Member

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    You just nailed it! ;)

     

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