United award ticket with stopover. Help needed.

Discussion in 'United Airlines | MileagePlus' started by geofflw, Jun 15, 2013.  |  Print Topic

  1. geofflw

    geofflw Member

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    Planning to do PHL to BKK next Jan/Feb, with a stopover for a few days in Lisbon on the return. There are plenty of award options on the UA site for each segment when searching individually (and also for a simple PHL/BKK return), but when I use the multiple destinations feature to book the trip it usually results in an error message even when using the dates I have previously checked for availability. One stop off and one open jaw used to be bookable online.

    Any ideas why this might be?
     
  2. Wandering Aramean
    Original Member

    Wandering Aramean Gold Member

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    Just call.

    They've made a lot of changes to the website in the past several months and this is one of them. If you know the inventory is there then an agent should be able to assemble it no problem.
     
    8MiHi and CGK like this.
  3. geofflw

    geofflw Member

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    Thanks, appreciate the quick response.
     

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