United Airlines Opens New Seattle United Club, Consolidates Operations

Discussion in 'United Airlines | MileagePlus' started by sobore, May 23, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    http://www.sacbee.com/2013/05/23/5443499/united-airlines-opens-new-seattle.html

    United Airlines has opened its new United Club lounge in Concourse A at Seattle-Tacoma International Airport, the second club to feature the airline's new design concept. The opening coincides with the consolidation of United's terminal facilities to Concourse A, offering customers improved accessibility to gates and a wider variety of concessions.

    The 6,096-square-foot United Club in Seattle features a new interior, offering views of the Cascade Mountains, a refreshed bar and lounge overlooking the United terminal and additional workstations and power outlets. The new and improved furnishings enable customers to relax or work with greater ease and comfort.

    "The new United Club in Seattle offers customers a warm, relaxing and improved airport lounge experience," said Martin Hand, senior vice president of customer experience at United. "We are investing in our products and facilities, in the air and on the ground, and offering customers more ways to relax, be productive and enjoy their overall travel experience."


    Read More: http://www.sacbee.com/2013/05/23/5443499/united-airlines-opens-new-seattle.html
     
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  2. MSY-MSP
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    MSY-MSP Silver Member

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    You beat me to this. I was actually thinking of going to the club today or tomorrow and seeing what it was like. Just a heads up, there are a lot of confused folks showing up at the airport and going to the old united area because they did a horrible job announcing the change in location ahead of time. There were no signs up last week letting people know of the change. I knew the exact date simply because i asked them. Heck even united.com or the seatac webpage doesn't even have the gate change locations on the page yet. Both still say N.

    The change in gate location to A is actually a better deal for most folks. No more having to ride the train or having to play guessing games as to whether you need to go out of N or B for your flight. The down side is that the food and beverage options that far down the terminal aren't the best. Though maybe that will change soon.
     
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  3. radonc1951

    radonc1951 Gold Member

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    Yea, but the same old towers of carbohydrate power filled with the same old kibble
     
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  4. KenInEscazu

    KenInEscazu Gold Member

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    The cheese has no carbs. I don't eat (many) carbs. Mmmm.... Cheese and.... uhhh... cheese.
     
  5. Seacarl
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    Seacarl Gold Member

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    I've traveled through the new UA location at the A concourse in SEA twice, and visited the new United Club twice. I really wanted to like the new location, but I have decidedly mixed feelings. Of course the concourse itself feels newer and lighter, with higher ceilings and more natural light, so that's a plus, and it's nice to have all of the UA flights in the same area.

    I'm disappointed in the new club. The club seems more crowded to me than the old clubs, and almost all of the seats were occupied both times I was there - admittedly in the peak period around 11am when pax for the NRT flight are in the club. While the club has daylight and is brighter, the overall decor is very blah - there is a lot of white and nothing particularly striking. There are more outlets. No runway or ramp views - windows face the east, mainly parking garages, and a view of the concourse on the other side. The bathrooms don't have enough facilities - in the men's room there are 2 urinals and 1 stall and that's it. (North satellite club had 3 stalls and either 3 or 4 urinals.). No showers.

    Pre-check is still at the center of the terminal. It's quite a walk to the gates. Arriving is shorter, unless you need to go to the light rail station, which is at the north end.

    I had been hoping that I'd be more positive about the new club. At best I think it's a wash compared to the north satellite.
     
  6. ssullivan
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    ssullivan Gold Member

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    Has anyone who has been to the new SEA club also been to the new ORD club? How do they compare? I love the new ORD location.
     
  7. radonc1951

    radonc1951 Gold Member

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    New ORD lounge beat the heck out of the one it replaced, which isn't saying much at all. It is much bigger and therefore less crowded but as always, same old TOCP (towers of carbohydrate power) and other edibles.

    My only question is why not put in a soda machine like SFO where one can get soda water or pop without having to go to the bar? NWA had such a better operation in that regard with their WorldClubs.
     
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  8. Seacarl
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    Seacarl Gold Member

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    I have been to both clubs. Some of the design features are common, particularly some of the counter seating with stools and built in plugs. And the white color scheme is similar. However the Chicago club is about four times bigger than the club it replaces, and was comfortably occupied while I was there. It also had a generous bar, ramp views, and large washrooms. The Seattle club is no larger than the North satellite RCC club it replaces, but it must also do the duties of the former CO PCin B. It has no ramp view. The bar is small and pedestrian. It is missing any kind of wow factor.
     
  9. ssullivan
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    ssullivan Gold Member

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    I was mostly commenting on the appearance of the lounge itself. Yeah, I agree that the food options generally are pretty lousy. Appearance wise, I really like the look and feel of the new ORD lounge.

    I agree that it would be great if they had self-service soda fountains, like the newer ORD B UC has, or the SFO location.
     
  10. Captain Oveur
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    Captain Oveur Gold Member

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    Gotta believe that will change, since there is money to be made.
     
  11. Captain Oveur
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    Captain Oveur Gold Member

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    I connected through SEA on Thursday on AS. Arrived in N, departed C.

    N isn't a ghost town, but there are several wall hangings and a few gate podiums that are empty. Very unusual to not see any sign of United anywhere around there.
     
  12. Scottrick
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    Scottrick Gold Member

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    There is already a Coffee Bean and Tea Leaf right next to the Club. Together with the more spacious feel of that terminal, I'm much less inclined to pay for a Club membership (I liked N, but it got pretty crowded). I agree most of the other food options are not so good, and the walk from the rest of the airport is a pain in the ass.
     
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  13. JC1120

    JC1120 Silver Member

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    I'm in this club now. I must say I like the A concourse better. It's the first new design club I've been to so I can't comment how it compares to any other one that has been rolled out. Clean, modern design. We will see how well it holds up over time. It is quite crowded at the moment, but the old PClub was generally quite full as well. I enjoy having the increase in outlets, both plugs and USB power ports. All in all, a much needed improvement. Not perfect, but nothing to truly complain about either IMO.
     
  14. CGK
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    CGK Gold Member

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    I like the A concourse a lot better than the N gates. Haven't been to the new club yet, but I like the new design club in ORD.
     
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  15. Wandering Aramean
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    Wandering Aramean Gold Member

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    That's never stopped us before. ;)
     
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  16. Captain Oveur
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    You look at the area by AS C/D gate areas, and it's a mall that just happens to have airplanes parked outside. I'm sure the Port will come up with ideas for food and shopping. Again, when there's money involved, it's likely to happen.
     
  17. snod08
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    snod08 Gold Member

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    Sad that this lounge at SEA also does not have showers.
     
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  18. EWR764
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    EWR764 Silver Member

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    Sadly, there is no 'wow factor' at United. Generic, off-the-shelf and middling accurately describe what the post-merger airline is becoming. Zero panache and complete consciousness of the bottom line above all else... but I don't think it would have been reasonable to expect anything different, either.
     
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  19. J.Edward
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    J.Edward Silver Member

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    Is that no showers now with space to build them later or no showers at all (except by treking over to the DL SC)?

    Not to go too far off topic but there was an excellent a.net thread the other day where the current UA branding blandness was described as, "cheerfully inoffensive".

    It's a shame UA can't step up their game here as I think they can do better.
     
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  20. Flyer1976
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    Flyer1976 Gold Member

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    Do they still serve Alaskan Amber at the new UC in SEA?
     
  21. Seacarl
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    Seacarl Gold Member

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    You are confusing the AS Boardroom, which serves Alaskan Amber, as well as a rotating local Microbrew, which has included Manny's Pale Ale, Mac & Jack's African Amber, and many others.

    When I was at the new UC, their taps weren't working at all. But the old club had a Pyramid Hefeweizen, Heineken, and some mass market swill, don't remember which one. But Pyramid is not a very good beer. I wish they'd put in Manny's Pale Ale.
     
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  22. Flyer1976
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    Flyer1976 Gold Member

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    Well excuse me for confusing myself :rolleyes: BUT the old sCO PC in the B gates DID serve bottles of Alaskan Amber back then when it was a Presidents Club.
     
  23. snod08
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    I have no idea if there is space or not.

    But, thanks...cause ...now, I know that the DL SC at SEA has showers:cool:
    (though I dont have SC access as such:()
     
  24. Wandering Aramean
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    To what end?

    Without the operational stability to back it up all the marketing in the world isn't going to rake in profits.
     
  25. Zomby Woof

    Zomby Woof Silver Member

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    There are supposed to be consolidating operations in SAN this August. All UA flights will be from Terminal 2 with the exception of the commuter to LAX (still at the commuter terminal). I asked the rep at the UA Club in Terminal 1 (no UA Club in Term 2 yet) if this was going to be done over a few days period. Nope. Everything will consolidate at once. I have a flight in mid-August. i hope the consolidation happens after that and not just before. I'm sure it will take a few days to work out the kinks plus dealing with all the people still trying to catch their flight in Terminal 1. I hope the new lounge in Terminal 2 will be nice.
     
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