Good Day: I reached 1k status on segments ( 123.5 EQS. 98.527 EQM) over 10 days ago but although the United Airlines web site was quick ( the day after I qualified) to show I needed an extra 26.5 EQS or 26,473 EQM to qualify for 2 extra Regional Upgrades the 6 Systemwide upgrades have yet to show/post and I have not received any kind of acknowledgement from United Airlines. I called the Mileage Plus Center this morning and after 15 minutes I was finally connected to an agent in the Philippines who had no clue about what was going on. After another 15 minutes I was told somebody would call me back... I sense United Airlines lack of communication and account update will be blamed on the merger but does anyone knows what is going on?