United Airlines gets it dead wrong (but it’s still right)

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    Margaret Sheppard and her husband, Don, were loyal United Airlines customers. They flew United whenever they could. They also spent using their co-branded MileagePlus credit card, an account they shared. So when Don passed away, Margaret Sheppard assumed that transferring the remaining 48,000 miles into her name would be little more than a formality. It […] The post United Airlines gets it dead wrong (but it’s still right) appeared first on Elliott.

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