For once a mainstream media story where United (or for that matter, any airline really) isn't the evil corporation messing with everyone's life. http://www.cnn.com/2013/03/06/travel/united-flight-delay-dying-mother/index.html?hpt=hp_c1 To get to his mother in Lubbock, Texas, the San Francisco resident booked a United Airlines flight, with only 40 minutes between connecting flights in Houston. When his first flight was delayed, Drake thought he would miss his connecting flight to Lubbock, the last one of the day." He started crying, obviously distraught. The flight attendants brought napkins for his tears, said they would do what they could to help, and most importantly, got his connecting flight information to the captain, he told CNN. When he got off the airport train and was running toward the gate, "I was still like maybe 20 yards away when I heard the gate agent say, 'Mr. Drake, we've been expecting you,'" he said. With the information from the flight attendants, the captain had radioed ahead about Drake's situation, and the Lubbock crew had delayed departure to get him on board.