I have booked a flight RNO-LAX and later ORD-YYZ then YYZ-SFO then SFO-RNO for $650. I called United to remove the RNO-LAX leg as I had to book an earlier flight with Southwest to meet a train departure. To remove the RNO-LAX they required a $150 change fee another $50 for another fee and an update to the current fee pricing so I need to pay $550 extra to surrender my ticket for the first leg. I am not changing any other date, time or flight. United gets to sell the seat again and pocket $550. My United Gold status is of no benefit. I called Expedia as the booking agent and they tried but there appears to be a rigid United company policy The charge is unjust and I will not let it rest until there is some policy change. Have others experienced this abuse and I would appreciate suggestions on how to bring the injustice to someone in authority at United so I can improve their customer service as I feel a compelling need to use other airlines so not as to reward bad behaviour.