United’s Apology Mad Libs

Discussion in 'Blogstand' started by BoardingArea, Jul 31, 2014.

  1. BoardingArea

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    Via Reddit (and my Facebook feed), here’s an apology letter received by a customer this month. Companies clearly have customer service template letters. Frequently it seems as though the wrong one is selected to use when replying to comments, when the response doesn’t seem to answer the concerns that were raised. But usually the employee […] The post United’s Apology Mad Libs appeared first on View from the Wing. Related StoriesBest Options for Buying Gift Cards and Big Bonus for Booking Hotels Plus Another Program DevaluesHotel Charges Man $127 for Water (Travel Can Be Very. Expensive. So Know What You’re Getting Into)Maui Eats: Notable Meals from My Visit to Wailea

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